Best Buy Lubbock

[Firemall]

HEHEHE !! Five bucks and I'll keep my noitall mauth shut. HEHEHE Maybe !!

[swworker]

Five bucks? You're cheap!

[Firemall]

Five bucks? You're cheap!

Don't look a gift horse in the mouth . just for that crack ,it's now $105.oo
Pay up or else !! BLAH BLAH BLAH to the world !! HEEHE !!

[swworker]

Sigh, you know I be poor.

[js305]

You know, I posted a reply with my thoughts and feelings about Best Buy. Nothing more, nothing less. I found the original post interesting and simply stated what my experience with the store had been in general. Now my post has been analyzed in a way that made me wonder what I did to deserve that????

I don't have an answer for your problems. Suffice to say I still feel the same way, though you have done your best to ridicule my statements.

Your reference to having worked in retail was interesting. That's what I have done all my life, starting at age 14 sacking groceries for some of the nicest and some of the meanest older ladies. I learned early on that sometimes one good or bad deed brings on another. As I have grown older I realize that kindness goes a long way toward getting the quality of service I would want to have.

You single out Best Buy as being unconcerned about customer service, implying that everyone there is of one mind. Then you hammer my statements about the pay scales, etc. I stand by what I say about that. With the exception of the management I would think that most are working there for the job, not the career.

If I look hard enough I can find plenty of examples similar to those you describe at Best Buy. I can find more examples of good service and friendly employees just about anywhere I go as well. I don't understand your attacks on my statements and although it bothers me somewhat I won't lose sleep over it. Everything I said was factual and true to the best of my knowledge.

If I have offended someone here I am truly sorry for that. If you are looking for a reason to be offended, that's another story.

Good luck in your future shopping adventures. I suspect you may need it.

[IronfootMcGurk]

Nothing personal, JS. SMC does that to me even when we agree somewhat. This place is like a big abrasive family rather than a gentleman's club.

[smcrorey]

You know, I posted a reply with my thoughts and feelings about Best Buy. Nothing more, nothing less. I found the original post interesting and simply stated what my experience with the store had been in general. Now my post has been analyzed in a way that made me wonder what I did to deserve that????

If you got your feelings hurt, I sure am sorry. Nothing that I said was in any way derrogatory toward you. My hate is with the store. I reply to all parts of a response to one of my posts, sorry if it offends you or makes you feel analyzed, but you posted it, I don't have the right to reply in full?

I don't have an answer for your problems. Suffice to say I still feel the same way, though you have done your best to ridicule my statements.

I never asked you for an answer for my problems, tiger. I didn't ridicule your statements, I disagreed with them in, quite frankly, the nicest way I have replied to anyone in quite some time.

Your reference to having worked in retail was interesting. That's what I have done all my life, starting at age 14 sacking groceries for some of the nicest and some of the meanest older ladies. I learned early on that sometimes one good or bad deed brings on another. As I have grown older I realize that kindness goes a long way toward getting the quality of service I would want to have.

Yes, I've worked in retail, what makes that interesting, I don't know. I'm glad that you've been in retail for so long, perhaps you could enlighten us as to when customer service being above the paygrade of employees became the norm. I worked at Pizza Hut waiting tables for $2.05 an hour. The tips, what there were of them, were usually counted into hourly pay - sometimes kicking me up to minimum wage. Never once did I treat a customer as I was treated. Would this be a fault in me that I don't recognize that my crappy wage is the fault of the customer who has the audacity to walk into the establishment that I am working for?

You single out Best Buy as being unconcerned about customer service, implying that everyone there is of one mind. Then you hammer my statements about the pay scales, etc. I stand by what I say about that. With the exception of the management I would think that most are working there for the job, not the career.

I singled out our local Best Buy based on my personal experience and based on recountings of similar problems amongst friends and family. I didn't hammer your statement about payscales. I said that statement, that sentiment, is at the heart of the decline of quality customer service in our times. This customer is perfectly content with subpar service, and supplied me with a qualified excuse for my apathy. Score.

If I look hard enough I can find plenty of examples similar to those you describe at Best Buy. I can find more examples of good service and friendly employees just about anywhere I go as well. I don't understand your attacks on my statements and although it bothers me somewhat I won't lose sleep over it. Everything I said was factual and true to the best of my knowledge.

Then do so, I'm open to building up the folks who've done a good job. Start a thread at anytime.

I wasn't attacking your statements, I was disagreeing with some of them. If I hurt your feelings, sorry, but I never thought for a second that anyone would lose any sleep over my opinion, and this was never my goal. Everything I said was also factual and true to the best of my knowledge. We're even, I spose. To each his own. I'm not gonna beat you up because I have had multiple crappy experiences with Best Buy and you haven't. When I said that I'm glad that you haven't had these experiences, what you may have seen as sarcasm was true and heartfelt. That's awesome that you haven't had these experiences. I don't wish them on anybody.

If I have offended someone here I am truly sorry for that. If you are looking for a reason to be offended, that's another story.

Not a bit.

Good luck in your future shopping adventures.

Thank you, and good luck to you in yours. If you're not looking for an argument, I do have to question as to why you decided to include this lovely parting attack:

I suspect you may need it.

Have a good'n.

[MrChairman]

Pretty lively thread.....

I've had both good and bad service at Best Buy...I went in there once after I called em to make sure they had a wii game...well, when I got there and asked, they said they had one left and it was reserved for an employee..as I left the store with forehead vein pulsing I mentioned to the manager how he lost a full retail sale to an employee,,he wasn't happy...

when it comes to dealing with high tech issues, I might not be a know it all, but I hang with some pretty sharp folks who know exactly what product we need, and if I'm the lucky rascal that gets to go to Best Buy or CPU to get the items, I just try to find it myself..if I'm forced to deal with a retail floor monkey, I try to find one that "speaky da tech"....if they no speaky tech, and it looks like my retail mission may be compromised, I'll go to CPU..they defiantly speaky da tech at CPU...at least Best Buy is Better than Comp USA or Circuit City..but, you'll find newbie employees and your basic dipsht employees at dang near any business...ever heard the expression " good help is hard to find"..I wonder who first coined that expression,, I know why .....

Illegitimi non carborundum

[IronfootMcGurk]

You mention CompUSA. This week it came out that Carlos Slim [=S'lim=Salim because his family was Lebanese] is ranked as the richest person in the world. That is even though he took a bath with CompUSA. And it is widely reported that he uses a pen and paper instead of a computer.

Good comment about them illegitimate carbons, Mr. C! Let's all take it to heart.

[IMissReagan]

Never had much of a problem.

I have went a little while in there needing help and was always able to find a clerk who was very helpful. It's hard to know when someone wants help and when someone wants to just browse.